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Contact Application & Technical Support

If you are in need of assistance our Application Scientists, Engineers, and Technical Specialists are committed to providing you with prompt and professional support.

Technical Support

For service and technical support for your instruments and parts, please contact
[email protected] or complete the form below.
European customers should contact our European technical support team at [email protected] or complete the form.

Application Support

For protocol, method, consumable or application support please contact
[email protected] or complete the form below.
  • Please describe the problem experienced and tell us as much information as possible (description of problem, sample preparation and species, experimental conditions, controls used, any troubleshooting you have attempted, whether this product has been used successfully in the past)
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